LESS FRICTION. MORE FORWARD.

Support

A question, a new connector, or a bigger team? Let’s get your next shortcut moving.

Talk through your workflow.

Show us the repetitive work in your inbox. We’ll discuss your software, the buttons you need and any setup involved.

Already a customer?

Use the Help button in the Outlook pane or in My Account. It opens a ticket with your last run attached, and we reply in the app.

Open My Account →

Please don’t email passwords, API keys, full customer documents or payment details. We’ll arrange a suitable way to investigate if we need more information.

Quick answers

Where will I find Magic Buttons?

In a supported Outlook message toolbar or Gmail add-on sidebar, once the add-in is installed and connected. Magic Buttons opens the actions available for your connected software. The website’s email views are illustrations; installation and provider approval may still be needed for your environment.

Is my program supported?

Check the connector directory for its current stage. If it’s missing, schedule a call. We can assess a custom connection and agree a setup fee for the scope before work begins.

Do I need an API key?

Some supported programs use an API key; others let you authorize an account with sign-in. Browser-based workflows must be supported and tested for that software. We’ll help choose the appropriate connection.

What’s included in my plan?

Plans are based on company team size and include 5 buttons for supported connectors. More come in packs of 5 for $25 a month each. For a small fee we can add a customized button for you. See current pricing. New custom buttons and connectors are scoped separately; usage conditions are confirmed before purchase.

How do I change or cancel a subscription?

Email our team from your account email with your company and request. We’ll confirm the applicable change and effective date under your order. Do not include card numbers.

How do I disconnect or delete my data?

Remove the supported connection in the app and revoke access with the software provider. For account or stored-data deletion, email our team. See the Privacy Policy for details and applicable retention limits.

Something looks wrong in a workflow. What should I do?

Pause before approving the action. Check the chosen file, company, document and amounts. If an earlier step succeeded, review the run history before retrying so you can report exactly what happened.